Handmade in Jacksonville, Florida, Hemmaliv Ceramics are wheel thrown using durable stoneware and finished with food-safe glazes. While we aim for consistency, each piece bears the mark of individuality. There will be subtle variations in glaze and texture, as well as slight imperfections like delicate flecks or minor pinholes. These marks celebrate the authenticity of handmade ceramics. Embracing the beauty of these inherent differences, each item becomes a cherished, one-of-a-kind creation.

With proper care, Hemmaliv Ceramics are made to last. While they are dishwasher safe, preserving their finish and preventing potential chipping is best achieved through gentle handwashing. Take extra care with pieces featuring thinner walls, as they are more susceptible to chipping. The winterwood glaze is our only matte glaze which requires more care. Products with matte glaze can be more prone to showing marks from wear so keep this in mind when using.

Ceramics retain heat, handle them delicately.

Steer clear of sudden temperature fluctuations, as this can cause cracking or breaking.

We would love to accommodate custom orders based on your needs. In case our current stock is insufficient or unavailable, please reach out to us through our contact page. We'll get back to you as soon as possible to discuss what you are wanting.

Custom orders require additional time for completion based on the specifics of the request. On average, these orders can take up to a month from start to finish. When placing a custom order request, please keep in mind this turnaround time.

Please anticipate a 2-5 business day timeframe for your order to be carefully packaged and sent from Jacksonville, Florida. Our desire is for you to receive your order as soon as possible.

In the unlikely event your item arrives damaged, please promptly reach out to us. Sharing images of the damaged item, its packaging, and labels will enable us to assist you by either sending a replacement item or issuing a refund.